PadiQ — Help & contact

Email us

info@lumavex.io — we'll get back to you as soon as we can. Write from the email address you use for PadiQ, so we can find your account.

Report a player or a message

In the app, press and hold a message in the game chat, or tap a player in the game's player list, then choose Report. We review reports within 24 hours, and the player is never told who reported them.

If anyone is in immediate danger

Call 999 in the UK or 112 in the EU.

Block a player

Choose Block in the same menu. You won't be put in games together again. You can unblock players under Profile → Blocked players.

Delete your account

Profile → Delete account in the app, or see padiq.app/delete-account.

Terms and privacy

padiq.app/terms · padiq.app/privacy

PadiQ is run by Lumavex Ltd, registered in England and Wales, company number 17225895, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.